WET SPOT SCUBA / PHILIPPINES
Privacy Statement
How Wet Spot Scuba collects, uses, protects and manages personal information from its website and dive-related inquiries.
October 01 , 2026
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1. Who is responsible for your information?
Wet Spot Diving (“Wet Spot”, “we”, “our”) is a Dauin-based scuba-training and diving business. For the website https://wetspotdiving.com and inquiries handled through it, the personal information controller is Wet Spot Scuba Diving Services, trading as Wet Spot Diving , with principal contact address at 2nd Floor Mega Market, Dauin, Negros Oriental 6217, Philippines.
Privacy contact: [email protected] (subject: “Privacy Request”) | WhatsApp +63 921 091 5680. If a separately designated Data Protection Officer or authorized privacy contact has been appointed, replace this contact with [email protected].
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2. Scope of this statement
This statement covers personal information submitted via the Contact Us form, emails, messages, dive-course and experience inquiries, gear availability inquiries and interactions with the Wet Spot website. Information collected later in person for instruction, first aid, certification or gear sales may also be subject to additional activity-specific privacy notices, consent forms and records policies.
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3. Information we may collect
Information you provide
- Contact inquiries: first and last name, email address, mobile/WhatsApp number, inquiry subject and message, as shown on the website contact form.
- Course and experience planning: preferred activity, travel dates, experience or certification level, number of participants and other information you voluntarily provide to request a quote or schedule.
- Gear catalogue inquiries: item requested, preferences or sizing information, contact details and conversation history; the gear page directs visitors to inquire before paying in-store.
- When applicable, training or safety enrollment information may include age/date of birth, prior certifications, emergency contacts, and medical/fitness-to-dive questionnaires. Medical information is sensitive and should be collected only where necessary using a separate protected process and appropriate lawful basis.
Information collected by the website
Depending on the technology actually enabled, the website or its service providers may collect IP address, browser/device characteristics, approximate location inferred from an IP address, pages visited, time stamps, security events, cookies and similar technical records. Read the Cookie Policy for categories and choices. We do not request bank-card numbers through the public inquiry form.
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4. Why we process information and the lawful basis
PURPOSE
Respond to messages; prepare quotes and availability information
TYPICAL LEGAL BASIS UNDER PHILIPPINE PRIVACY LAW
Steps requested before a possible transaction; legitimate interests where applicable.
PURPOSE
Arrange dive participation, course administration, safety screening, certification and participant support
TYPICAL LEGAL BASIS UNDER PHILIPPINE PRIVACY LAW
Contract-related necessity, legal duties and/or consent, depending on the information involved; sensitive health data require a specifically appropriate basis.
PURPOSE
Answer gear questions and support an in-store purchase
TYPICAL LEGAL BASIS UNDER PHILIPPINE PRIVACY LAW
Steps requested by the customer; contract-related necessity and applicable legal obligations.
PURPOSE
Site security, abuse prevention, recordkeeping and legal compliance
TYPICAL LEGAL BASIS UNDER PHILIPPINE PRIVACY LAW
Legitimate interests or legal obligations, as appropriate.
PURPOSE
Optional newsletters, promotions or non-essential tracking
TYPICAL LEGAL BASIS UNDER PHILIPPINE PRIVACY LAW
Consent where required; separate choices and withdrawal.
We do not condition a basic course or shop inquiry on consent to unrelated marketing. We will explain any additional specific processing activity before collecting the information when required.
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5. How we collect and use your information
We receive information directly from forms, email, phone/WhatsApp or Messenger conversations, and from relevant offline discussions with you. Authorized team members use it to answer questions, discuss course or gear suitability, schedule activities, maintain service records and fulfill legal or safety obligations. Do not send sensitive health documents through an ordinary website contact message unless we specifically provide an appropriate secure method.
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6. When information is shared
We may share limited relevant details with authorized instructors and staff, training or certification organizations where needed for enrollment, local operating partners involved in an agreed activity, website hosting and IT service providers, communications providers, payment processors for in-store card transactions, and government or regulatory bodies where legally required. Each recipient should receive only the information needed for its purpose.
When you contact us through WhatsApp, Messenger or another third-party platform, that platform independently processes information under its own policy. We do not sell personal information.
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7. International service providers
Some website, email, messaging, security, analytics or cloud service providers may store or access information outside the Philippines. Where this happens, Wet Spot is responsible for using suitable contractual, organizational and technical safeguards consistent with applicable Philippine data-protection requirements.
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8. Data retention
We retain information only for the purpose for which it was collected, and for any additional period required for law, accounting, safety, dispute handling or legitimate business records. Before this statement is published, Wet Spot must confirm and insert its actual retention schedule:
RECORD TYPE
Unconverted website inquiries
ACTUAL RETENTION / DELETION RULE TO CONFIRM
2 months after final contact
RECORD TYPE
Confirmed dive-course / participant records
ACTUAL RETENTION / DELETION RULE TO CONFIRM
2 Years
RECORD TYPE
Retail transaction / accounting records
ACTUAL RETENTION / DELETION RULE TO CONFIRM
2 Years
RECORD TYPE
Security logs / cookie choices
ACTUAL RETENTION / DELETION RULE TO CONFIRM
2 months
RECORD TYPE
Marketing contact list
ACTUAL RETENTION / DELETION RULE TO CONFIRM
Until opt-out / withdrawal or 2 years
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9. Security measures
We use or will maintain reasonable organizational, technical and physical safeguards appropriate to the information involved, including restricted staff access, appropriate system updates, secure service-provider arrangements, and secure handling or disposal. No internet transmission can be guaranteed completely risk-free. We will assess incidents and make notifications when applicable law requires.
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10. Your data privacy rights
Subject to applicable requirements under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you may have rights to be informed, obtain access, object to processing, request correction, request erasure or blocking, withdraw consent, data portability where applicable, seek damages and file a complaint with the National Privacy Commission.
To exercise a right, email [email protected] with the subject “Privacy Request” and describe the request. We may need to verify your identity before releasing or modifying information. You may also contact the National Privacy Commission at https://privacy.gov.ph if you believe your privacy rights were not addressed appropriately.
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11. Marketing preferences
When Wet Spot offers marketing messages, we will use the lawful basis applicable to that activity and any consent required. You may stop marketing communications by replying “unsubscribe”, following an unsubscribe facility where available, or writing to our privacy contact. Operational messages about an existing request or confirmed service are separate from optional marketing.
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12. Children and younger trainees
Dive courses may have different minimum ages. A parent or lawful guardian must handle or authorize applications and consent for minors where required. We seek to collect only information necessary to assess eligibility and administer the service and apply additional care to personal and sensitive information about minors.
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13. Cookies, external pages and social channels
Cookies and related technologies are explained in our separate Cookie Policy. Links to external maps, video platforms, messaging apps and social channels lead to services with their own privacy practices, which Wet Spot does not control.
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14. Automated decision-making
If analytics or advertising tools are enabled, they may produce aggregated audience or site-usage insights. Decisions about diver eligibility, health suitability or certification should be made by appropriately qualified people following the applicable assessment process, not solely by website behavioral profiling. If any significant automated decision-making is later introduced, this statement will be updated and legally required information will be provided.
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15. Updates and further contact
We may revise this Privacy Statement when forms, business processes, service providers or legal obligations change. We will update the review date and provide additional notice when necessary. Contact us at 2nd Floor Mega Market, Dauin, Negros Oriental 6217, Philippines, [email protected] or WhatsApp +63 921 091 5680.
QUESTIONS OR PRIVACY REQUESTS?
Get in touch with Wet Spot Scuba
2nd Floor Mega Market, Dauin, Negros Oriental 6217, Philippines