Clear answers on bookings, dive courses & fun dives payments,
safety, travel and gear policies.
Find clear answers about deposits, payment deadlines, changes, flight timing, accommodation, rentals, and equipment servicing.
To reserve your training slot
Remaining course fee due before start
Standard return/exchange window
Course fees, deposits, card charges, and learning codes.
A 50% deposit of the course fee is required to register and hold your course slot.
The remaining 50% must be paid at least one (1) week before your course starts, unless you have made prior arrangements with Wet Spot Scuba.
Wet Spot Scuba accepts major credit cards, bank transfers, cash, and GCash. Payments are accepted in Philippine pesos or US dollars. Major credit card transactions carry a 3–4% processing fee.
No. Digital learning codes are non-refundable once redeemed.
Weather, health-related changes, and course completion.
Under Wet Spot Scuba’s stated policy, refunds are not offered when you cannot dive because of bad weather, personal sickness, or medical conditions. Rescheduling is offered instead, unless an authorized representative approves an exception.
No. Certification is not guaranteed. If you do not pass the course or cannot clear the required medical form, you remain financially responsible for the instruction time provided.
Flight timing and accommodation check-in/out times.
Wet Spot Scuba’s stated arrival policy is no diving for 12 hours after flying in. Share your flight arrival time with the team when planning your dives.
The supplied Wet Spot Scuba policy states that you must not fly for 18–24 hours after your last dive. Confirm the appropriate interval with your instructor based on your dive profile and current safety guidance.
For accommodation covered by the supplied policy, check-in is at 2:00 PM and check-out is at 12:00 noon. Confirm the accommodation arrangements when booking.
Returns, special orders, rentals, and serviced equipment.
The stated standard return or exchange window is within 7 days of purchase, subject to the product condition requirements below.
Items must be unused, in their original packaging, and accompanied by the original sales receipt.
Yes. Pre-ordered gear requires a 50% non-refundable down payment.
Customers are financially responsible for lost, stolen, or damaged rental equipment at its replacement value.
Service completion estimates for regulators and buoyancy control devices (BCDs) depend on parts availability. Ask the team for an individual service estimate.
The supplied servicing policy states that uncollected gear may incur storage fees after 7 days and is subject to forfeiture after 30 days. Ask the team to confirm when the collection period starts and the applicable charges before leaving your gear for service.
Our team lives and dives here in Dauin. From first breaths underwater to unforgettable dives at Apo Island, we’re here to give you honest advice, local knowledge and safe, memorable experiences.
Ask our team to confirm available dates, total fees, payment arrangements, and the terms for your selected course or service.